Technical Support
Pre-sale service: Offering complete test proposal, lab layout per customer request.
Replacement parts: Free parts in warranty period with SOP.
After-sale service: Email, call, video conference and on-site service can be provided timely.
Onsite Service Support
Arrange professional technical support team to customers for training who visit Labtech.
On-site service at customer facility for installation, commissioning and training, which includes equipment operation, troubleshooting methods, maintenance period and instruction.
Overseas Service Support
Overseas service sites:
Labtech has set up service sites in India, Bangladesh, Vietnam, Indonesia, Malaysia, Singapore, Iran, UAE, Saudi Arab, Turkey, Bulgaria, USA, Peru, Columbia, etc. for local service to better meet customers request and timely support.
Resources
Do not hesitate to contact us if you need below resources:
SOP, parts replacement SOP
maintenance SOP
SOP videos
PDF files of latest products catalogs and test standards.
